COVID-19 (novel coronavirus)

COVID-19 (novel coronavirus) cases are now confirmed in New Zealand, however the likelihood of a widespread outbreak is low.

Together we can slow the spread. The COVID-19 website has everything you need to know about COVID-19 in one place. Learn the simple steps you can take to unite against the virus and slow its spread. Find out what help is available and get the latest updates: 

Unite against COVID-19 -

On 4 March 2020, Auckland Regional Public Health Service (ARPHS) has distributed this letter to parents about a new case confirmed with COVID-19. 

Letter to parents from the Auckland Regional Public Health Service - 4 March 2020 [DOCX, 117 KB]

In January 2020, Chinese authorities confirmed a new type of coronavirus, known as COVID-19 (novel coronavirus).

The Ministry of Health is closely monitoring the situation and following guidance from the World Health Organization.

If your child is unwell they should not be at their early learning service or school. 

Healthline has set up a dedicated 0800 number specifically for health-related calls about COVID-19:

  • The number is 0800 358 5453.
  • Or for international SIM cards +64 9 358 5453.
  • People calling that line will be able to talk with a member of the National Telehealth Service and interpreters will be on hand. The number is staffed by nurses, paramedics and health advisors.

Healthline’s existing number is still the main number to call for non-COVID-19 health concerns.

Healthline has translators and interpreters available 24/7 in 150 languages.

Please refer to our advice below for education-related information, and continue to check the Ministry of Health website for the most up-to-date health advice and current status information:

COVID-19 information page - Ministry of Education

COVID-19 (novel coronavirus) health guidance and current status information – Ministry of Health

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