Novel coronavirus (COVID-19)

In January 2020, Chinese authorities confirmed a new type of coronavirus, known as COVID-19.

The Ministry of Health is closely monitoring the situation and following guidance from the World Health Organization.

The likelihood of an imported case in New Zealand is high, however the likelihood of a widespread outbreaks remains low.

If your child is unwell they should not be at their early learning service or school. 

Healthline has set up a dedicated 0800 number specifically for health-related calls about coronavirus.

  • The number is 0800 358 5453
  • Or for international SIM cards +64 9 358 5453
  • People calling that line will be able to talk with a member of the National Telehealth Service and interpreters will be on hand. The number is staffed by nurses, paramedics and health advisors.

Healthline’s existing number is still the main number to call for non-coronavirus health concerns.

Healthline has translators and interpreters available 24/7 in 150 languages and they do have Mandarin and Cantonese speaking staff available.

Please refer to our advice below for education-related information, and continue to check the Ministry of Health website for the most up-to-date health advice and current status information:

Novel coronavirus information page - Ministry of Education

Novel coronavirus health guidance and current status information – Ministry of Health

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